Before signing the delivery form, please check your package for any visible damage or issues.
If you notice any damage, missing items, or a broken seal on the tape, do not sign any documents. Kindly ask the courier to prepare a damage report and return the package on your behalf.
Once we receive the returned package along with the official report, we’ll immediately send out a replacement for you.
Important: If a damaged or unsealed package is accepted, Lalipop Design cannot be held responsible for any missing or damaged items inside.
To report an issue, please contact us as soon as possible with your order reference number:
📧 [email protected]
📞 +90 532 377 48 73